“I have never let my schooling interfere with my education.” — Mark Twain
As a licensed family and marriage therapist and business consultant, rapport is crucial. It allows you to connect and dive into conflicts that may be holding people and businesses back. However, this is an ability that takes time to develop — yet alone utilize effectively towards driving change.
Let’s face it — good employees are hard to come by, and in many cases, harder to retain. In fact, according to the United States Department of Labor, tenured has decreased since 2014. Some of these reasons are due to inflexibility at work, lack of growth opportunities, better pay elsewhere, or employees disliking their bosses, says Harvard Business Review. In concordance with this, Paychex conducted a survey that breaks down the top 15 reasons as to why people leave.
My father had worked at the same company for 40 years. He was so dedicated, that he invested everything he had into the company. When he later died of a heart condition, my family and I were penniless because the company my father loved so much had gone bankrupt, leaving my mother without his pension. It was at that point that I developed the belief that I couldn’t trust authority. I was not going to blindly follow someone else, but rather, take charge and be in control of my own life.
Employee Net Promoter Score (eNPS) can be used to predict the productivity of your company. Studies have shown that a higher eNPS leads to better customer experiences, and thus, creates an increase in growth. The idea behind this is that when people enjoy the work they are doing, they are more focused on their tasks versus doing things like gossiping about coworkers or discussing workplace conflicts. Because of this, they are able to work more effectively and efficiently, which gives customers a better experience and encourages them to return. With an increase in Net Promoter Score (NPS), a measure of customer loyalty and enthusiasm, a company is predicted to profit.
Change is scary. Whether you’re moving to a new area, starting a new job, or simply taking on more responsibilities. Just like people, companies experience change in a similar way. The only difference is that companies hold a heavier burden because so many lives are affected by a single decision.
People are inherently inefficient. In fact, our inefficiency sparks our desire to find a better way. Take travel for instance. To be able to travel faster, someone invented wheels, and then horse drawn carriages, bicycles, and cars. The birds in the sky compel us to fly and see the world. History would tell us that when we see something we can’t do, it compels us to find a way.
“The more a thing tends to be permanent, the more it tends to be lifeless.” - Alan Watts
Death has this unique ability to awaken something within us—whether you want to call it our souls, dormant selves, raw human instincts, or simply fear. Perhaps it’s because Death is the ultimate proof that nothing lasts forever. That things can and will forever be changing. But what sets us apart is how we handle our fears. Do we accept our fates and allow Death to consume us, or do we take this as an opportunity to create life?
Culture plays a huge role in the success of an organization. One of the most important aspects of a company's culture is that it has the ability to motivate employees and give them meaning.
Imagine what would happen if you were locked in your office without your phone or email. You are not able to do anything for the day, other than sit in your office and relax. How would this make you feel? Will you utilize that time to relax, or does your mind race with thoughts of everything that could go wrong?